Support

Help & support

Answers to common questions about the VBC One app and our community services. Can’t find what you need? We’re here to help.

Email support

For app issues or account help, email us and we’ll respond as soon as we can.

support@vbcsjs.com

Contact the office

For membership and community service questions, reach the Samaj office directly.

Go to Contact page

FAQ

Frequently asked questions

Quick answers to the questions we hear most often.

VBC One is available on the Google Play Store (Android) and the App Store (iOS). Use the download buttons on this site, or search for “VBC One” in your app store.

Help & support

Email support

Contact the office

Frequently asked questions

How do I download the VBC One app?

How do I log in to the app?

I’m not yet a registered member. How do I join?

How do I update my family or profile details?

Are payments made in the app secure?

How do I get help if something isn’t working?